Please read the following terms and conditions.
Please only complete a Delivery Address IF IT IS DIFFERENT from the Billing address. Postage will be added by us to your Order as detailed below.
Time of Delivery of Plants
We dispatch Hostas by post from mid February to the end of November. We expect to pack and send ordered plants within 2 - 14 days from receipt of your order, but this can be delayed by adverse weather conditions particularly in February and March. Dispatch can also be delayed by a further 7 - 14 days when we are exhibiting at Flower and Garden Shows. These mainly take place during late April, May, June and early JulyOn delivery, the Hostas should be planted as soon as possible. We try not to send out the plants during very cold weather when frost is expected but if this is the case the plants should still be unwrapped immediately and placed temporarily in moist compost in a pot or tray.
Before dispatch we remove the Hostas from their pots and shake out the bulk of compost from their roots to reduce weight and make postage easier.
Availability of Plants and Substitutions
We do our very best to dispatch plants as ordered but regret that stocks of some varieties may not always be sufficient to meet demand when it is very helpful if you can indicate alternative varieties or permit us to substitute similar varieties at the same price. We will substitute unless otherwise instructed. Unsatisfactory substituted plants may be returned within seven days for an exchange or for a refund of their cost and postage.Size of Plants Dispatched
Plants dispatched will be sufficiently developed for immediate planting in your garden or in containers to grow unprotected. We aim to send out plants which will produce an acceptable result in their first season.Dwarf varieties will of course be smaller plants usually from 9 cm pots and the very large varieties will be from 13 cm or 1.5 litre pots. The very new and very scarce varieties will be smaller than the more usual varieties where we have more plentiful supplies.
On delivery, the Hostas should be planted as soon as possible. We try not to send out the plants during very cold weather when frost is expected but if this is the case the plants should still be unwrapped immediately and placed temporarily in moist compost in a pot or tray.
Before dispatch we remove the Hostas from their pots and shake out the bulk of compost from their roots to reduce weight and make postage easier.
Pricing and Payment
We offer a credit card 'Online' ordering process. Alternatively please order by post, fax, or telephone. Payment with order please by cash, cheque or postal order in pounds sterling.
We also accept payment by VISA or Mastercard and most debit cards.
No minimum order value .
Cheques and card authorizations will not normally be banked until we start to prepare your orders for dispatch. All prices quoted are inclusive of UK tax and duty. Our registration does not require us to charge VAT to our retail customers.
Plant prices are very unlikely to change during 2009, as we grow practically all the varieties which we sell. An increase in price will only occur if we are obliged to obtain new stock at a higher price.
Postage and Packing Charges - United Kingdom
Postage is free on orders of £75 or over.
Otherwise for one plant or more add £5
Postage and Packing Charges - Other Countries
For all orders the charge will be £5.00 plus the cost of the postage.Where washing of plants (25p per plant) and a phytosanitary certificate (£25) is required for countries outside the EEC, the cost will be paid by the purchaser.
Cancellations and Return of Order and Refunds
When buying plants from us, the customer is entering a contract with us and UK law is the applicable Law. UK Orders may be cancelled up to 7 days after receipt of goods.Overseas orders may be cancelled up to 7 days prior to dispatch. If for any reason the plants received are found to be incorrect or defective they must be returned within 7 days and an exchange or a full refund will be made.